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I've been shopping at CD for over a decade and I still have to say they are the best store in Seattle. However the gap IS closing rapidly. Newcomers such as Arcane with a strong business sense are creating more competition.
Additionally while the staff is still top notch (If Chris ever leaves..so do I) the store has suffered somewhat by their success. When you have over 400 subscription boxes mistakes are to be expected . Especially in their current space which IMO is far too small for their current volume of business.
They would really benefit from an interactive website with an online ordering system.
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