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(avg rating of 19 recs) Write a recommendationKudos goes to Terry in the Service Dept. of Northwest MINI. He accepted my 2007 Mini Cooper Hatchback-S from Anchorage, AK; he had both the engine and body fixed up; he protected it when a BBB F-rated carrier that tried to take possession; he released my Mini to a reputable carrier for shipment from Tacoma, WA to Orlando, FL. Moreover, he kept me informed on all actions! Terry’s professionalism is extraordinary and it reflects NW MINI quality performance—an A+ dealership.
Great dealership, great employees. As an employee at Northwest MINI, I can say we all love the product and do all we can for our customers. Northwest MINI customers are the best!
They all rock here! Friendly, fast, and knowledgeable! Plus, there's a cozy area where you can relax or work via free WiFi!
Treated like royalty and Diane is the best asset for this organization! First class service all the way!!!
we had such a great experience buying our mini, efficient and professional, my children had such a fun time too. Thank you NW Mini and Mr George Gregory.
The best customer service around!
Best Service I have ever heard of ...
They were by far the best car buying experience I have ever had! Love them, love the car!
Best cars ... great sales people ... kind and caring service staff.
Best car buying experience.
the employees aren't salesman, they are motoring advisors!
Ask for Brad!
Friendly, helpful service. They know their Mini's and will go the extra mile to help you get what you need.
Once you purchase a Mini you never go back! Outstanding customer service and ZERO pressure sales.
They treat you right, have been very supportive, have gone out the ordinary to be helpful.
Well the service had been great, and they have been very nice when we've been there. Not pushes like most places.
Northwest MINI has always treated me well even though I had originally bought my MINI from out of State. I rarely had to wait long to make a service appointment. My car was usually seen within a couple of days of calling for an appointment.
I appreciate the fact that NW MINI recently worked on my car on a Saturday (not their normal work day). They strived to get my MINI done so I would not miss a car show the next day (Sunday).
Another added plus is that their waiting room is very comfortable. High speed Internet access is provided for free. There's even a wide assortment of refreshments and goodies provided to snack on. NW MINI has it all! :)
- Brenda Fromhold
Mini's are the best car ever!!!
Best service. Patient and quick. Best car buying experience ever. Ask for George.
We've been through three mini dealerships across the country by now, and Northwest Mini has offered the best service
The staff at Northwest Mini is great. They are very friendly and do a good job explaining their services. Buying my car there was exciting! They also have a great waiting room plus tons of cool stuff to dream about getting for your Mini!
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